December 2024Due to the Canada Post strike, shipping delays may occur as carriers work to clear the backlog. Delivery to certain remote locations may take longer than usual. We apologize for the inconvenience and appreciate your understanding as we strive to deliver your orders as quickly as possible.

Canada Post Strike Update

Please note, standard shipping delays are 3-5 business days.

<span id="isPasted" style="color: rgb(0, 0, 0); font-family: &quot;DIN Next&quot;, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 300; letter-spacing: 0.8px; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(242, 242, 242); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">Please note, standard shipping delays are 3-5 business days.

Shipping

UPS and Fedex (Canada & US) and Canada Post (Canada only)

<span id="isPasted" style="color: rgb(0, 0, 0); font-family: &quot;DIN Next&quot;, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 300; letter-spacing: 0.8px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(242, 242, 242); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">UPS and Fedex (Canada &amp; US) and Canada Post (Canada only)

What courier do you use for delivery?

We ship within North America only (Canada, USA).

<span id="isPasted" style="color: rgb(0, 0, 0); font-family: &quot;DIN Next&quot;, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 300; letter-spacing: 0.8px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(242, 242, 242); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">We ship within North America only (Canada, USA).

Do you ship internationally?

Free shipping for all orders over $100 before tax. For all orders under $100 before tax, shipping will be a non refundable fee of 10$.

<span id="isPasted" style="color: rgb(0, 0, 0); font-family: &quot;DIN Next&quot;, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 300; letter-spacing: 0.8px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(242, 242, 242); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">Free shipping for all orders over $100 before tax. For all orders under $100 before tax, shipping will be a non refundable fee of 10$.

How much is shipping?

<span id="isPasted" style="color: rgb(0, 0, 0); font-family: &quot;DIN Next&quot;, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 300; letter-spacing: 0.8px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(242, 242, 242); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">We currently do not ship to a PO Box.

Do you ship to PO Box?

Please contact an associate from Customer Service in order for a claim to be started.An update will be provided after 12 business days.

<span id="isPasted" style="color: rgb(0, 0, 0); font-family: &quot;DIN Next&quot;, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 300; letter-spacing: 0.8px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(242, 242, 242); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">Please contact an associate from Customer Service in order for a claim to be started.<br style="box-sizing: border-box; color: rgb(0, 0, 0); font-family: &quot;DIN Next&quot;, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 300; letter-spacing: 0.8px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(242, 242, 242); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><span style="color: rgb(0, 0, 0); font-family: &quot;DIN Next&quot;, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 300; letter-spacing: 0.8px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(242, 242, 242); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">An update will be provided after 12 business days.

My tracking number states that my order has been delivered, but I haven’t received anything. What should I do?

Please make sure to track your order once you receive your tracking number as we will not be responsible to reship. A refund will be processed back onto your account upon receipt.

<span id="isPasted" style="color: rgb(0, 0, 0); font-family: &quot;DIN Next&quot;, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 300; letter-spacing: 0.8px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(242, 242, 242); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">Please make sure to track your order once you receive your tracking number as we will not be responsible to reship. A refund will be processed back onto your account upon receipt.

My order was returned to sender. What should I do?

It is possible that orders including more than one item may be shipped separately. In such cases, you will receive email updates that will provide you with the tracking details.

<span id="isPasted" style="color: rgb(0, 0, 0); font-family: &quot;DIN Next&quot;, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 300; letter-spacing: 0.8px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(242, 242, 242); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">It is possible that orders including more than one item may be shipped separately. In such cases, you will receive email updates that will provide you with the tracking details.

I have ordered several items. Will I receive them separately?

Please email us at info@pajar.com with the correct full mailing address and your order number within 24 hours from the time of purchase and we will do our best to make the changes. For security reasons, we are unable to change the entire address of d

<span id="isPasted" style="color: rgb(0, 0, 0); font-family: &quot;DIN Next&quot;, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 300; letter-spacing: 0.8px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(242, 242, 242); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">Please email us at&#xA0;<a href="mailto:info@pajar.com" style="box-sizing: border-box; color: var(--colorLink); text-decoration: none; background: rgb(242, 242, 242); position: relative; border-bottom: 1px solid rgba(0, 0, 0, 0.15); border-top-color: rgba(0, 0, 0, 0.1); border-right-color: rgba(0, 0, 0, 0.1); border-left-color: rgba(0, 0, 0, 0.1); display: inline-block; font-family: &quot;DIN Next&quot;, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 300; letter-spacing: 0.8px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal;" title="mailto:info@pajar.com">info@pajar.com</a><span style="color: rgb(0, 0, 0); font-family: &quot;DIN Next&quot;, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 300; letter-spacing: 0.8px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(242, 242, 242); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">&#xA0;with the correct full mailing address and your order number within 24 hours from the time of purchase and we will do our best to make the changes. For security reasons, we are unable to change the entire address of delivery.

The delivery address on my order is incorrect. What do I do?

1. Please send us an email to info@pajar.com2. Attach a photo of the wrong item that you received3. Attach a proof of purchase

<span id="isPasted" style="color: rgb(0, 0, 0); font-family: &quot;DIN Next&quot;, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 300; letter-spacing: 0.8px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(242, 242, 242); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">1. Please send us an email to&#xA0;<a href="mailto:info@pajar.com" style="box-sizing: border-box; color: var(--colorLink); text-decoration: none; background: rgb(242, 242, 242); position: relative; border-bottom: 1px solid rgba(0, 0, 0, 0.15); border-top-color: rgba(0, 0, 0, 0.1); border-right-color: rgba(0, 0, 0, 0.1); border-left-color: rgba(0, 0, 0, 0.1); display: inline-block; font-family: &quot;DIN Next&quot;, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 300; letter-spacing: 0.8px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal;" title="mailto:info@pajar.com">info@pajar.com</a><br style="box-sizing: border-box; color: rgb(0, 0, 0); font-family: &quot;DIN Next&quot;, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 300; letter-spacing: 0.8px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(242, 242, 242); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><a href="mailto:pajarwebservices@gmail.com" style="box-sizing: border-box; color: var(--colorLink); text-decoration: none; background: rgb(242, 242, 242); position: relative; border-bottom: 1px solid rgba(0, 0, 0, 0.15); border-top-color: rgba(0, 0, 0, 0.1); border-right-color: rgba(0, 0, 0, 0.1); border-left-color: rgba(0, 0, 0, 0.1); display: inline-block; font-family: &quot;DIN Next&quot;, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 300; letter-spacing: 0.8px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal;"> </a><span style="color: rgb(0, 0, 0); font-family: &quot;DIN Next&quot;, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 300; letter-spacing: 0.8px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(242, 242, 242); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">2. Attach a photo of the wrong item that you received<br style="box-sizing: border-box; color: rgb(0, 0, 0); font-family: &quot;DIN Next&quot;, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 300; letter-spacing: 0.8px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(242, 242, 242); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><span style="color: rgb(0, 0, 0); font-family: &quot;DIN Next&quot;, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 300; letter-spacing: 0.8px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(242, 242, 242); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">3. Attach a proof of purchase

I’ve received an incorrect item, what do I do?

pajar

How do I place an order?

How will I know if my order went through?

Can I add items to my order that I just placed?

Do you have a store I can shop at?

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